At TOP, we provide skilled telephone staff for your Back Office Business Operations and ensure 24/7/365 customer support. Our services also include Quality Control, Product Development, and we also provide CCTV access to guarantee customer engagement and satisfaction.
With well over hundreds of firms offering BPO/ Call Center services all around, we know how challenging it could be to find the right agency for your business needs. At TOP, we specialise in providing experience Phone Operators and Controllers to the Cab Industry in the UK and North America.
Our in-house team of Customer Services Representatives (CSRs) uphold the highest standards for providing customer services i.e. client-coordination, dealing with bookings, escalations & complaints along with drivers’ issues over the phones.
Theoutsourceplanet, we believe in delivering the best. Every interaction with your customer is customised as a unique experience, based on your business needs and defined service levels.
Retain your clients and boost your image with excellent customer services!
Social media can be one of the most valuable tools for businesses looking for new, affordable ways to market themselves. At TOP, we offer bespoke social media packages to suit your business needs. No two businesses are the same so why should our approach to social media management be the same for every business!
We out our best efforts to understand your goals and your brand, and then carry out research on your main competitors. Once we have completed this we will help build your brand and develop a custom social media content strategy we think will help you achieve your key goals.
Having a strategy in place will allow you to plan where your content is going, what you hope to achieve and how. Our team of trained Social Media Marketing assistants are ready to get your campaign started quickly, usually within 48 hours.
Get people talking about your brand with the biggest social platforms on the web.
At TOP, we build websites to meet the demands of your business – elegant, fast, reliable and easy to use. We’ll always be available to supply the support and web management you need to keep your website and email running smoothly.
We provide fully responsive (mobile-friendly) website design & development, content management systems (e.g. WordPress), complete web management, excellent hosting and security, effective SEO and creative marketing strageties.
Our web experiences are high-performing, feature-packed and digitally transformative, designed to be user-friendly, fully functional, very secure and able to scale as your enterprise grows.
Whether you are looking for a comprehensive remote solution for your IT department, a simple telecommuting solution for your staff or a convenient tech support solution for your customers, we have your back.
Let us manage your online world while you focus on productive tasks!
Theoutsourceplanet has been providing robust and scalable Remote Desktop Support to its’ clients for years. From corporate clients to startups and SMEs, our team is well equipped with all the latest tools, technologies and prowess to deliver on time, every time. Our main goal has remained to serve our prestigious and highly esteemed clients with professional work and package every software solution with exceptional customer support.
Theoutsourceplanet, we believe in making you a business partner so both organizations contribute to each other’s success and growth.
Theoutsourceplanet Data Management solutions allow you to enhance data quality for effective mining, enable increased tracking and reporting capabilities and improve data integrity and oversight for your business.
Enterprises spend enormous resources trying to reconcile master data, often with limited success. This process repeats itself as there is no mechanism for capturing and assimilating the data gathered from the first or successive reconciliations. Redundant and inconsistent master data leads to inefficient supply chain management, inconsistent customer support, customer dissatisfaction and wasted marketing efforts.
Organizations are constantly changing, ensuring a constant stream of changes to master data. With no way of managing these changes, data is prey to redundancy, inconsistency and ineffectiveness. From data entry to data analysis and reporting, our team is skilled in all things data management. Your data confidentiality and integrity will be ensured.
Theoutsourceplanet IT Outsourcing Services enable businesses to manage their technology needs in an entirely hassle free manner. While it can be quite expensive to maintain a regular IT department, you can reduce costs up to 40% or more by acquiring IT outsourcing and management services, which will be scalable as your business needs grow.
Our 24/7 Helpdesk (based on the Service Desk Model) allows you to have a Single Point of Contact (SPOC) for your customers/employees. Our Remote Desktop Management allows you to maintain and protect your IT infrastructure and deliver timely assistance to your end users and servers. Furthermore, we offer IT based advice and consultancy services that can help your business deploy the most cost effective IT infrastructure.
Feel free to talk to us, so we can execute your ideas.
See how we can help you improve customer communication, increase sales, and integrate with the software you’re already using.
During the demo, one of our consultants will:
⦁ Let you hear how agents handle phone calls
⦁ Show you how we manage social media platforms
⦁ Answer any questions you have about TOP